FAQ
At Yiaknis, we believe in complete transparency. Here are answers to the most common questions about our products, shipping, and policies.
Product Questions
Are Yiaknis products GMP certified?
Yes, all our products are manufactured in GMP-certified facilities in the UK, ensuring the highest standards of quality and safety.
What ingredients do you use?
We use carefully selected, premium ingredients with no unnecessary additives, artificial colors, or flavors. All ingredients are listed on each product page.
Are products suitable for vegans?
Most of our products are vegan-friendly and clearly labeled. Check individual product pages for specific dietary information.
How should I store the products?
Store in a cool, dry place away from direct sunlight. Refer to each product packaging for specific storage instructions.
Shipping & Delivery
How long does delivery take?
UK orders are typically delivered within 2-3 business days. International shipping may take 7-14 business days depending on location.
Do you offer free shipping?
Yes, we offer free UK shipping on all orders over £50. Orders under £50 incur a standard shipping fee of £3.99.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery times vary by destination.
Returns & Refunds
What is your return policy?
We offer a 30-day money-back guarantee. If you are not satisfied with your purchase, contact us within 30 days for a full refund.
How do I return a product?
Email us at Yulinlu899S@outlook.com with your order number. We will provide return instructions and a prepaid return label for UK orders.
When will I receive my refund?
Refunds are processed within 3-5 business days after we receive the returned items. The refund will appear on your original payment method.
Safety & Certifications
Are products third-party tested?
Yes, our products undergo third-party testing for identity, purity, safety, stability, and compliance before reaching our customers.
Where are products manufactured?
All Yiaknis products are manufactured in the United Kingdom in GMP-certified facilities, adhering to strict quality control standards.
How can I contact you?
You can reach us via email at Yulinlu899S@outlook.com or WhatsApp at +44 7883 718151. Our team responds within 24 hours.